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AHEAD: Association for Higher Education Access & Disability
AHEAD: Association for Higher Education Access & Disability

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Success Specialist 

Applications are currently open for a paid, full-time 12 month contract with Salesforce as a Success Specialist based in Sandyford, Dublin. 

Candidates who are interested in applying should have a third level degree in any discipline

Interview Process & Timelines

This role will commence in September 2019 as part of Salesforce Graduate Programme. 

  • Initial screen with recruiter (week of 1st April)
  • Virtual Interview with hiring manager/senior team-member (week of 8th April)
  • Assessment Centre (week of 15th April)
    • 2 x face to face interviews
    • 1 x business case exercise

Download the job description

Download a Word version here.

The closing date is 12pm, Sunday 31st March 2019. 

 

 Click to view a summary job description

Key Responsibilities  

  • Remotely engage with our Premier customers to help them deliver specific business initiatives and improve overall product value and adoption
  • Deliver cloud-specific, timebound and scoped Accelerators to our premier customers. Accelerator delivery involves remotely facilitating customer meetings and producing quantifiable business outcomes.
  • Deliver other valuable customer engagements such as On-boarding new customers or delivering relevant product and best practice content through scheduled webinars.  
  • As a trusted advisor you will identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery
  • Inspire Customers, both tactical and strategic decision-makers, to deploy our recommendations to achieve short-term success and long-term organizational goals

Key Requirements    

Suitable Candidates may have one or many of the following achievements and/or experience:

  • Relevant 3rd Level or equivalent qualification
  • Relevant work experience desirable
  • Salesforce Certification(s)
  • Proven ability to manage time and prioritise activities while performing to deadlines
  • Working knowledge or strong understanding of core business processes (Sales, Marketing & Customer Service)
  • Working knowledge of at least one product from the overall platform of Salesforce Cloud Offerings 
  • Experience of success leading customer-facing presentations and engagements (in person or remote)
  • Ability to advise colleagues and participate in internal Account Team collaboration and planning
  • Fluent in English language or another European Language

 

 

TO APPLY PLEASE FOLLOW THESE STEPS:

  1. Log into your WAMWorks account.
  2. Tick the Success Specialist and upload your CV directly underneath.
  3. Apply before 12pm, Sunday 31st March 2019. 

To make enquiries please contact WAM directly by phoning 01 716 8844 or email wam@ahead.ie.


For more opportunities, please see our Current Opportunities page.

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