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Bank of America Merrill Lynch - Network Management Control Specialist

Applications are currently open for a 8 month placement for a Network Management Control Specialist based in Bank of America Merrill Lynch, Leopardstown. 

Candidates who are interested in applying should have experience in either a client facing role OR experience in financial services

The closing date is 12pm Wednesday 29th May 2019. 

Download the Job Specification

 

 Click here to see the job description

Job Summary:

  • Working under general supervision, to provide day-to-day quality assurance and control monitoring over key Network Management process against detailed control requirements to ensure adherence to documented process.
  • Follow up and interact on any quality assurance fails with the relevant Global Network Managers
  • Production of monthly quality assurance results to senior management within the Network Management team.
  • Responsible for monitoring accuracy of data input into systems of record, information gathering, report generation and troubleshooting.
    • Maintain high standards on internal operational controls to ensure risk mitigation protecting the Bank.

Key Responsibilities

  • Be responsible for supporting the daily operation of the quality assurance processes
  • Working closely with Network Management team to ensure all controls are adhered to.
  • Verbal and written communications skills to show management where the control issues are. This will mostly involve emails but also communication with Network Managers over the phone.
  • Working independently with strong organisational skills to overcome challenges with requests and ensure our controls are met and Network Managers follow procedures.
    • Professionally resolve conflicts and barriers while appropriately escalating concerns that may jeopardise control framework.

Essential Requirements

  • Attention to detail
  • Experience in client facing roles Or  experience in financial services
  • Verbal and written communications skills

Desirable Requirements

  • Broad knowledge of the financial services

Physical Movements/Environment

  • Stationary at desk for working day
  • Communications will be conducted via email, instant message and phone
  • Occasionally participate in meetings away from the desk with either team mates or internal business partners
  • Open Plan office with on average 4 desks in a row
  • Working with 2 * 36” Monitors, one PC, a phone

Type of Workload

  • Dependency on Microsoft Outlook, Excel, Instant messaging
  • Dependency on learning and using Bank proprietary systems
  • Weekly deadlines and targets to meet
  • Day to Day interaction with Network Management team

Additional Information

  • Extensive training will be provided, through Job shadowing, assigned buddy and through a detailed gradual training plan

 

 

 Download the full job description here (MS Word) (PDF)

 

TO APPLY PLEASE FOLLOW THESE STEPS:

  1. Log into your WAMWorks account.
  2. Tick the Bank of America Merrill Lynch - Network Management Control Specialist and upload your CV directly underneath.
  3. Apply before 12pm, 29th May 2019

 

To make enquiries or to request this information in an alternative format please contact WAM directly by phoning 01 716 8844 or email wam@ahead.ie.

 


For more opportunities, please see our Current Opportunities page.

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